Define “job shadowing.”

• A. A formal training program for new hires
• B. A practice where an employee observes another’s work
• C. A method of performance evaluation
• D. A review of employee work performance

Answer: (B)

Job shadowing is defined as a practice where an employee observes another’s work. This approach allows individuals to gain insights into the day-to-day responsibilities and challenges associated with a particular job role. By closely following an experienced employee, the observer can learn about specific tasks, workflows, and the skills necessary for success in that position. This hands-on, observational experience can enhance understanding of the job and is especially useful for training and development purposes or for individuals considering a career change.

The other options refer to distinct concepts in the workplace; for example, formal training programs involve structured learning for new hires, methods of performance evaluation pertain to assessing an employee's work effectiveness, and reviews of employee work performance focus on providing feedback regarding past job performance, which are different from the observational nature inherent in job shadowing.